THE POLITICS OF QUALIY'

The General Direction is established as primary objective that to maintain a system of management for the quality, able to assure in continuous way the conformity of the product / service to the requisite required by the buyer, to the applicable legislations and the Normative ones of reference.

A System able to bring a satisfactory increase of the billing and the business profit, reducing to the least one the claims and the confrontations of the Client and respecting the more' possible the times of delivery agreements with his own clientele.

The Society intends to maintain and to subsequently affirm his/her own position in the market in which work, clearly individualizing the expectations and the demands of the client for to convert her in by to respect, offering the good relationship to the clientele price / Quality for the products / services, and furnishing, in relationship to these, such services to be assured the amplest satisfaction of the client in an optics of continuous improvement and business excellence.

In a system so conceived the training and the sensitization of the persons responsible of function and theirs submitted they are fundamental, through specific and systematic courses on the disciplines of the quality that the direction systematically effects with the purpose to stimulate the development and the formation of its operators. The General Direction has foreseen besides a constant and periodic verification of the correct application of the managerial procedures, of the instructions of job and the Politics of the Quality in all the business areas, through verifications inside ispettive and specific re-examinations. Finally the efficiency and the effectiveness of the trials will be kept under constant control through the systematic analysis of the data of quality and their performances.